"Crafted with passion, designed for elegance"
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Got Questions? We've Got Answers!
📦 What are the shipping fees?
- UAE Orders: 25 AED shipping fee (VAT not included since February 12th).
- International Orders: Shipping fees are charged by the delivery company (DHL or Emex).
🌍 Do I have to pay customs duties?
Depending on your country, additional customs fees or duties may apply. These charges are set by your local government and are based on the value of the goods. Please check with your local customs office for more details.
⏳ How long does delivery take?
- UAE: 1-2 business days (except Saturdays after 1 PM & Sundays).
- International: 3-5 business days (customs processing may cause slight delays).
🔄 What is your return policy?
We want you to love your turban! If you're not completely satisfied, you can return it within 7 days for a full refund (excluding shipping costs).
💬 Who can I contact if I have questions?
Rena, our Wonder Woman, is here to help! Feel free to reach out for any inquiries.
Direct contact :
+971 52 887 2840
Thank you for your trust and support! ❤️